Privacy policy

SECTION 1 - WHAT INFORMATION DO WE COLLECT?

When you purchase from our store, we collect personal information such as your name, address, email address, and phone number. Your phone number may be used to send text messages related to order updates, promotions, or other relevant communications. Message and data rates may apply. You can opt out at any time by replying STOP to any text message.

When you browse our website, we automatically collect your IP address, browser type, and operating system to enhance user experience and website security.

Email Marketing (if applicable): With your consent, we may send promotional emails about new products, updates, and special offers.

SECTION 2 - CONSENT

How do we obtain your consent?

By providing personal information for a purchase, order fulfillment, delivery, or return, you consent to its collection and use for that specific purpose.

By providing your phone number, you consent to receive text messages related to product recalls, promotions, updates, etc. If we request your personal information about marketing, we will ask for your explicit consent or provide an option to opt out.

How do you withdraw consent?

You may withdraw your consent at any time by contacting us at info@InnovaHomeTech.com

To opt out of text messages, reply STOP to any message we send.

SECTION 3 - DISCLOSURE

We may disclose your personal information only if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted by Shopify Inc., which provides our e-commerce platform.

Your data is stored securely through Shopify’s servers and protected by industry-standard firewall and encryption protocols.

Payment Processing:

If you choose a direct payment method, Shopify encrypts and stores your credit card data per PCI-DSS (Payment Card Industry Data Security Standard). Transaction data is stored only as necessary to complete your purchase.

For more information, please review:

SECTION 5 - THIRD-PARTY SERVICES

Third-party providers (e.g., payment processors, messaging services) only collect, use, and disclose personal information as necessary to provide their services.

Certain providers may have different privacy policies. We recommend reviewing their policies to understand how your data is handled.

If a third-party provider is located in another jurisdiction (e.g., U.S., Canada, EU), your data may be subject to different laws, including data access by government authorities.

Once you leave our website or are redirected to a third-party service, our Privacy Policy no longer applies.

SECTION 6 - SECURITY

We follow industry best practices to protect your personal data from loss, misuse, unauthorized access, disclosure, or alteration.

If you provide credit card information, it is encrypted using SSL (Secure Socket Layer) technology and AES-256 encryption. Although no method of transmission is 100% secure, we comply with PCI-DSS and implement additional security measures.

SECTION 7 - COOKIES

We use cookies to improve website functionality and enhance user experience.

Cookies We Use:

  • _session_id: Stores session information (referrer, landing page).
  • _shopify_visit: Tracks the number of visits (expires in 30 minutes).
  • _shopify_uniq: Counts unique customer visits (expires at midnight).
  • cart: Stores shopping cart contents (expires in 2 weeks).
  • _secure_session_id: Secures session data.
  • storefront_digest: Verifies store access if password-protected.

You can choose to disable cookies in your browser settings.

SECTION 8 - AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or country, or that you have obtained parental consent for minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this policy at any time. Changes take effect immediately upon posting on our website. If significant changes occur, we will notify you via email or website notice.

If our company is acquired or merged with another business, your information may be transferred to the new entity.

SECTION 10 - YOUR RIGHTS AND CHOICES

For U.S. Customers (CCPA & State Laws):

If you are a resident of California, Virginia, or other states with privacy laws, you may have rights such as:

  • Accessing your personal data
  • Requesting deletion of your data
  • Correcting inaccuracies
  • Opting out of data sharing

For International Customers (GDPR Compliance):

If you reside in a country with data protection laws (e.g., EU under GDPR, UK, Canada, Australia), you have the right to:

  • Request access to your personal data
  • Correct or update inaccurate information
  • Withdraw consent for data processing
  • Request data deletion (“Right to be Forgotten”)

To exercise these rights, contact us at info@InnovaHomeTech.com.

QUESTIONS & CONTACT INFORMATION

For privacy-related inquiries, corrections, or requests, contact our Privacy Compliance Officer:

📧 Email: info@InnovaHomeTech.com
📍 Mailing Address:

Innovative Home Technologies
2184 Valley View Dr S

Saylorsburg, PA 18353